Yesterday my old windows 7 workhorse, a Dell Precision 690 (2 x Quad 3.75 ghz Xeon's/32 gig ram) started booting with a BIOS error:
"System thermal solution compromised. Replace system cover and reboot"
A side effect is that all system fans (they are many and large) go into ludicrous speed and the result is 100db of noise, so you can't really use the computer!
Some quick googling revealed this is related to the system intrusion detection switch located at the rear of the case:
The switch has a plastic plunger that is depressed when the case in closed, open the case and the plunger goes up - triggering the system intrusion function.
No problem - right? I go into the BIOS, system, security, and set the intrusion detection to OFF.
Save and reboot and...same ERROR
Internet suggestions included:
"System thermal solution compromised. Replace system cover and reboot"
A side effect is that all system fans (they are many and large) go into ludicrous speed and the result is 100db of noise, so you can't really use the computer!
Some quick googling revealed this is related to the system intrusion detection switch located at the rear of the case:
The switch has a plastic plunger that is depressed when the case in closed, open the case and the plunger goes up - triggering the system intrusion function.
No problem - right? I go into the BIOS, system, security, and set the intrusion detection to OFF.
Save and reboot and...same ERROR
Internet suggestions included:
- removing all USB devices - what how would that help?
- Cleaning out the dust (done in the spring during it's annual maintenance &checkup. You do this right? But it is not a heat problem as it occurs at boot. It the CPU was overheating you would get either a boot at reduced speed or a cpu thermal event error message
- resetting the cmos
The last one seemed reasonable so i did it by removing the battery and the password jumper. No joy, same ERROR at boot. I was contemplating removing the massive heat sinks and cleaning the cpu's and re-pasting them as a measure of last resort when my brain finally started working. It's the intrusion detection mechanism that is causing the problem...so
First i removed the mechanism entirely by unplugging the cable and taking it out. Rebooted and the same ERROR. (even tho the intrusion detection is turned OFF in the bios)
So if the bios setting is overridden by the mechanism we have to make sure the mechanism does not continue to think the case is open - viola! The mechanism is at fault - maybe the plunger is not being depressed far enough or something...
Turning to the IT person's secret weapon - duct tape, we tape down the plastic plunger so it is fully depressed and then put the intrusion detection mechanism back into the computer BUT place it sideways facing the front pressed up against the metal so there is no way the plastic plunger can not be depressed.
We boot and SUCCESS - no error message and the PC is purring along so quietly like it used to do when new...
This problem seems common with all the precision workstation models so try it on your 380 or 490 or what have you.